Owner Relations

Frequently Asked Questions

OWNER INFORMATION AND CHANGES

To update your mailing address, please complete the Change of Address Form above.

Please refer to the chart below for contact information and required documentation to make an ownership change.

Situation Required Documentation
Name Change
  • Marriage Certificate, divorce decree or other documentation effecting name change
  • New Tax ID Form W9 (please check the box for appropriate entity type)
Name Change - Companies
  • Certificate of Merger, or name change
  • New Tax ID Form W9 (please check the box for appropriate entity type)
Interest Owner Death - Testate (with a will)
  • Copy of the recorded Death Certificate
  • Copy of the recorded Last Will and Testament
  • Copy of the recorded Letters Testamentary and/or Letters of Administration
  • Copy of recorded Order Admitting Will to Probate

(All of the above documents need to be filed in the County where Property is situated.)

  • Evidence stating all taxes have been paid related to the estate
  • Copy of trust documents if one was created through the will
Interest Owner Death - Intestate (without a will)
  • Copy of the recorded Death Certificate
  • Copies of completed and recorded Affidavits of Heirship.

(These Affidavits should be completed by a disinterested party familiar with the family history and signed in the presence of a Notary Public. Said affidavits must be filed of record in the county in which oil and gas interests are owned.)

  • Evidence of all debts and taxes being paid
Conveyance of Interest
  • Copy of recorded instrument in which the interest was conveyed to a different party
MAIL
Jetta Operating Company
Attn: Division Order Department
640 Taylor Street, Suite 2400
Fort Worth, TX 76102

EMAIL
DivisionOrders@JettaOperating.com

FAX
817-977-6681

OWNER PAYMENT INFORMATION

If your account meets the $50 minimum, we issue payments prior to the last day of each month. If you have not received your payment by the 15th of the following month, please contact us at revenue@jettaoperating.com or call 817-639-2324. For faster receipt of funds, consider enrolling your account in direct deposit by completing the ACH Enrollment form on our website.

Checks are issued monthly when the total amount in your account exceeds $50 or more. Each year in October, we release all owner accounts under the $50 minimum, regardless of the amount.

Many factors may cause your payment to vary, such as market conditions, suspended payments, adjustments (including any overpayments or underpayments), fluctuating commodity prices, regulatory or contractual changes, production volumes, seasonal conditions and operating issues which may affect the volumes produced from a well during a given time period.

If you have not received your payment by the 15th of the following month, please contact us at revenue@jettaoperating.com or call 817-639-2324. For faster receipt of funds, consider enrolling your account in direct deposit by completing the ACH Enrollment form above.

Yes. If you would like to receive your royalty payments via direct deposit, please complete the ACH Enrollment form on our website. Please contact treasury@jettaoperating.com with any questions.

To make changes to your information, complete the ACH Enrollment form on our website. Please contact treasury@jettaoperating.com with any questions.

As indicated on the check, all checks are stale after 90 days. Please contact revenue@jettaoperating.com or call 817-639-2324 to request reissue of a stale dated check.

WI - Working Interest: the operating interest under an oil and gas lease. The owner of the working interest has the exclusive right to exploit the minerals on the land.

RI - Royalty Interest: the owner of a royalty interest is entitled to a share of production when there is production.

OR - Overriding Royalty Interest: an interest in oil and gas produced in addition to the landowner's royalty.

Contact revenue@jettaoperating.com or call 817-639-2324. Please include your owner name and owner number in your request.

JOINT INTEREST BILLING (JIB)

Jetta utilizes the EnergyLink (JIBLink) website to manage and issue joint interest billing information each month. EnergyLink provides owners with multiple options regarding JIB retrieval and processing, and there is no cost involved to access and view your JIB each month.

If you do not already have an existing EnergyLink account, please click on the link below to create a personal profile: https://www.energylink.com/Public/Signup.aspx

Should you have any questions about creating a profile, please contact EnergyLink’s helpdesk using the link below: https://www.energylink.com/contact

Joint interest billings are made available by the end of each month. Please note that Jetta utilizes a $5.00 minimum threshold before issuing a JIB; therefore, if your cumulative balance billed is under $5.00 in total, a JIB will not be issued until that threshold is met.

Remit payment to Jetta's PO Box address found on your JIB. Please include your assigned owner number and the invoice numbers of the JIBs that are included in your payment. If you are short paying (disputing) a charge on your JIB, please show the dispute in JIBLink or include a description of what balance(s) are being short paid along with your check.

When a JIB is netted, the expenses owed are deducted from the revenues due to you each month. This is an option many owners utilize to ensure that they are paying their share of expenses without having to issue a payment. If you would like to change your netting status, please contact our Joint Interest Billing Manager at 817-639-2320 or JIBinquiry@jettaoperating.com to discuss different options.

For any inquiries regarding your joint interest billing or account, please contact our Joint Interest Billing Manager at 817-639-2320 or JIBinquiry@jettaoperating.com, and we will be happy to assist you.

TAX INFORMATION

1099 Tax forms will be mailed no later than January 31st. If January 31st falls on Saturday or Sunday, the IRS allows for mailing the following Monday.

The 1099 shows the gross amount prior to taxes and other deductions as required by the IRS. If you have questions as to how this information should be presented on your tax return, please contact a tax professional.

Please contact revenue@jettaoperating.com or call 817-639-2324.

Frequently Asked Questions

OWNER INFORMATION AND CHANGES

How do I change my mailing address?

To update your mailing address, please complete the Change of Address Form above.

How do I make changes to my ownership?

Please refer to the chart below for contact information and required documentation to make an ownership change.

 

Situation Required Documentation
Name Change
  • Marriage Certificate, divorce decree or other documentation effecting name change
  • New Tax ID Form W9 (please check the box for appropriate entity type)
Name Change – Companies
  • Certificate of Merger, or name change
  • New Tax ID Form W9 (please check the box for appropriate entity type)
Interest Owner Death – Testate (with a will)
  • Copy of the recorded Death Certificate
  • Copy of the recorded Last Will and Testament
  • Copy of the recorded Letters Testamentary and/or Letters of Administration
  • Copy of recorded Order Admitting Will to Probate

(All of the above documents need to be filed in the County where Property is situated.)

  • Evidence stating all taxes have been paid related to the estate
  • Copy of trust documents if one was created through the will
Interest Owner Death – Intestate (without a will)
  • Copy of the recorded Death Certificate
  • Copies of completed and recorded Affidavits of Heirship.

(These Affidavits should be completed by a disinterested party familiar with the family history and signed in the presence of a Notary Public. Said Affidavits must be filed of record in the county in which oil and gas interests are owned.)

  • Evidence of all debts and taxes being paid
Conveyance of Interest
  • Copy of recorded instrument in which the interest was conveyed to a different party
MAIL
Jetta Operating Company
Attn: Division Order Department
640 Taylor Street, Suite 2400
Fort Worth, TX 76102

EMAIL

DivisionOrders@JettaOperating.com

 

FAX

817-977-6681

What should I do if I have additional questions about my ownership?

Please contact divisionorders@jettaoperating.com or call 817-639-2202.

OWNER PAYMENT INFORMATION

When are royalty checks issued?

If your account meets the $50 minimum, we issue payments prior to the last day of each month. If you have not received your payment by the 15th of the following month, please contact us at revenue@jettaoperating.com or call 817-639-2324. For faster receipt of funds, consider enrolling your account in direct deposit by completing the ACH Enrollment form on our website.

Is there a minimum dollar amount before a check is issued?

Checks are issued monthly when the total amount in your account exceeds $50 or more. Each year in October, we release all owner accounts under the $50 minimum, regardless of the amount.

Why does my monthly payment amount vary?

Many factors may cause your payment to vary, such as market conditions, suspended payments, adjustments (including any overpayments or underpayments), fluctuating commodity prices, regulatory or contractual changes, production volumes, seasonal conditions and operating issues which may affect the volumes produced from a well during a given time period.

What should I do if I do not receive my royalty check?

If you have not received your payment by the 15th of the following month, please contact us at revenue@jettaoperating.com or call 817-639-2324. For faster receipt of funds, consider enrolling your account in direct deposit by completing the ACH Enrollment form above.

Does Jetta Operating offer direct deposit for royalty checks?

Yes. If you would like to receive your royalty payments via direct deposit, please complete the ACH Enrollment form on our website. Please contact treasury@jettaoperating.com with any questions.

How do I change my direct deposit information?

To make changes to your information, complete the ACH Enrollment form on our website. Please contact treasury@jettaoperating.com with any questions.

Can a check dated 90 days or older be cashed?

As indicated on the check, all checks are stale after 90 days. Please contact revenue@jettaoperating.com or call 817-639-2324 to request reissue of a stale dated check.

What are some of the more common interest types shown on the remittance advice and what do they mean?

WI – Working Interest: the operating interest under an oil and gas lease. The owner of the working interest has the exclusive right to exploit the minerals on the land.

RI – Royalty Interest: the owner of a royalty interest is entitled to a share of production when there is production.

OR – Overriding Royalty Interest: an interest in oil and gas produced in addition to the landowner’s royalty.

What should I do if I have additional questions about my royalty check detail?

Contact revenue@jettaoperating.com or call 817-639-2324. Please include your owner name and owner number in your request.

JOINT INTEREST BILLING (JIB)

Where can I access my monthly joint interest billing?

Jetta utilizes the EnergyLink (JIBLink) website to manage and issue joint interest billing information each month. EnergyLink provides owners with multiple options regarding JIB retrieval and processing, and there is no cost involved to access and view your JIB each month.

 

If you do not already have an existing EnergyLink account, please click on the link below to create a personal profile: https://www.energylink.com/Public/Signup.aspx

 

Should you have any questions about creating a profile, please contact EnergyLink’s helpdesk using the link below: https://www.energylink.com/contact

When are joint interest billings issued?

Joint interest billings are made available by the end of each month. Please note that Jetta utilizes a $5.00 minimum threshold before issuing a JIB; therefore, if your cumulative balance billed is under $5.00 in total, a JIB will not be issued until that threshold is met.

How do I remit payment for my joint interest billing?

Remit payment to Jetta’s PO Box address found on your JIB. Please include your assigned owner number and the invoice numbers of the JIBs that are included in your payment. If you are short paying (disputing) a charge on your JIB, please show the dispute in JIBLink or include a description of what balance(s) are being short paid along with your check.

How do I request a change in my netting status?

When a JIB is netted, the expenses owed are deducted from the revenues due to you each month. This is an option many owners utilize to ensure that they are paying their share of expenses without having to issue a payment. If you would like to change your netting status, please contact our Joint Interest Billing Manager at 817-639-2320 or JIBinquiry@jettaoperating.com to discuss different options.

What should I do if I have questions about my joint interest billing or my account status?

For any inquiries regarding your joint interest billing or account, please contact our Joint Interest Billing Manager at 817-639-2320 or JIBinquiry@jettaoperating.com, and we will be happy to assist you.

TAX INFORMATION

When are 1099 tax forms mailed out?

1099 Tax forms will be mailed no later than January 31st. If January 31st falls on Saturday or Sunday, the IRS allows for mailing the following Monday.

Why is my 1099 more than what I received?

The 1099 shows the gross amount prior to taxes and other deductions as required by the IRS. If you have questions as to how this information should be presented on your tax return, please contact a tax professional.

What should I do if I have questions about my 1099 tax form?

Please contact revenue@jettaoperating.com or call 817-639-2324.

© 2020 Jetta Operating Company, Inc. | 640 Taylor Street, Suite 2400 , Fort Worth, TX 76102